Camera-diagnosed, not guessed
We see the actual condition of the line before recommending a repair method.
The City of Ottawa owns and maintains the sanitary and storm sewer main up to the property line. From the property line to the house, the sewer lateral is the homeowner's responsibility to maintain and repair, and that repair typically falls outside standard home insurance coverage. That private-side lateral – not the municipal main – is what we diagnose and repair.
We run a camera through the line first, to see root intrusion, cracks, or collapse.
Recurring backups, gurgling toilets, slow drains everywhere, or a soggy patch over the lateral.
A spot repair, a lining, or a full replacement – the camera decides, not the pipe's age.
A backwater valve is a related but separate fix: it stops sewage from backing up into the house through the lateral during a surcharge, but it doesn't repair a cracked or root-blocked pipe. Where both issues exist, we'll explain what each one solves so the scope of work matches the actual problem.
Common in older Ottawa properties, prone to internal corrosion and reduced diameter over time.
Found on some older lateral runs, prone to root intrusion at joints.
Standard on newer laterals, more resistant to corrosion and root intrusion.
We see the actual condition of the line before recommending a repair method.
Sewer and lateral work is completed to code, with permits pulled where required.
Houses, multi-unit buildings and commercial properties.
The City maintains the sewer main up to the property line; the private lateral from the property line to your house is the homeowner's responsibility.
With a sewer camera, so we can see the actual condition of the pipe – root intrusion, a cracked joint, or a collapsed section – before recommending a repair.
Recurring backups at the lowest drain, gurgling toilets, multiple slow drains at once, or a wet patch in the yard along the lateral's path.
No – a backwater valve stops backups from surcharging into the house, but it doesn't repair a cracked or blocked pipe. The two are separate fixes.