Answered around the clock
Emergency dispatch runs 24 hours a day, every day of the year.
What Counts as a Plumbing Emergency
Not every plumbing problem needs a same-day call, but some can't wait: a burst or actively leaking pipe, a sewage backup coming up through a drain or toilet, no water or no hot water in the whole property, a failed sump pump during heavy rain or spring thaw, or a gas smell near a fixture. Any of these can turn into water damage, contamination, or a safety risk within hours, which is why emergency dispatch runs every day of the year rather than standard business hours only.
While You Wait for a Technician
Shut off the main
Shutting off the main water valve limits damage until a technician arrives.
Cut power near water
Shut off power at the breaker if water is near an outlet or panel and it's safe to reach.
Call rather than wait
A phone call gets a faster response than a web form for an active emergency.
We handle emergency calls for both homeowners and commercial properties, including restaurants, offices and multi-unit buildings where a plumbing failure can shut down operations. A technician assesses the problem on arrival, and you get a written quote before repair work begins – even for an emergency call.
Common Emergency Calls
Burst Pipe
An actively leaking or ruptured pipe, indoors or at a wall or ceiling.
Sewage Backup
Waste coming back up through a drain or toilet instead of draining away.
No Hot Water
A failed water heater leaving the whole property without hot water.
Emergency Response, Done Right
Commercial & residential
Emergency response for houses, offices, restaurants and multi-unit buildings.
Written quote, even for emergencies
You see a written quote before repair work starts, even on an urgent call.
Emergency Plumbing FAQs
What counts as a plumbing emergency?
A burst or actively leaking pipe, a sewage backup, no water or hot water, a failed sump pump during a storm, or a gas smell near a fixture.
Should I shut off my water main during a leak?
Yes, if you can locate it safely – shutting off the main limits damage until a technician arrives.
Is emergency service available on holidays?
Yes, emergency dispatch runs every day of the year, including holidays.
Do I still get a written quote for an emergency call?
Yes – even on an urgent call, you'll see a written quote before repair work begins.